FAQ
For your convenience, we've compiled a list of Frequently Asked Questions (FAQs) below. These cover a range of common inquiries about our services, policies, and procedures. If you have a question, be sure to check here first – you may find your answer quickly and easily.
Shipping & Delivery
You will receive an email as soon as the products are dispatched for delivery with the relevant tracking details. Delivery could take between 2-3 working days excluding weekends and public holidays from the day of dispatch depending on the payment method you choose.
We have disabled COD at the moment
Bank Transfer/ Card Payment LKR 350.00
Same Day Delivery LKR 450.00
Yes, we deliver island wide.
To serve you better, Blush Me will begin to process your order immediately after it has been submitted. Please send us an email or message us on Facebook/Instagram immediately, after you placed an order, to change/cancel an order. Please note that we are unable to change or cancel an order once it has been dispatched.
Yes, now you can pay with Visa or Master Cards on our website. Sorry we don't accept AMEX anymore.
Order & Payment
Blush Me offers you multiple payment options. They are
- Bank transfer/deposit
- Online Card Payment using VISA or Master Cards
- Koko pay - Installment payment
Yes, now you can pay with Visa or Master Cards on our website. Sorry we don't accept AMEX anymore.
If your products' arrival took longer than expected (1-3 working days excluding weekends and holidays) please contact us at blushmelk@gmail.com or DM us on Instagram/Facebook.
To serve you better, Blush Me will begin to process your order immediately after it has been submitted. Please send us an email or message us on Facebook/Instagram immediately, after you placed an order, to change/cancel an order. Please note that we are unable to change or cancel an order once it has been dispatched.
We understand that you may receive damaged items due to transit time. If a product is defective or damaged, this must be reported same day of delivery with pictures. If the product is deemed defective Blush Me will replace the product at no additional charge to the customer. Just drop in your query to our customer service for more details at blushmelk@gmail.com.
Pre Order & Restock
You can signup for restock alerts on the product's page if the item is out of stock to get notified by mail when we restock the products.
Absolutely. Please contact us on Instagram or WhatsApp us on 0773730054 with the details of the products you like to order and we will get back to you with the price and order details within 24 hours.
Please note that we require Non-Refundable 30% advance payment for pre-orders.